Heavy-Duty Parts Counter Specialist

FleetPride, Inc.; Alabaster (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

FleetPride, Inc. is the nation’s largest distributor of heavy‑duty parts and service, serving customers by phone and in person. You’ll help customers identify parts, answer questions, and ensure availability while contributing to profitability.

Required are a high school diploma, basic Windows XP/MS Office skills, and strong listening, communication, and time management abilities. Prior sales experience in heavy‑duty parts is preferred and safety standards apply.

Qualifications

• High School Diploma or GED required.
• Intermediate knowledge of Windows XP (Excel, Word, Outlook).
• Active listening; giving full attention and asking appropriate questions.
• Effective communication of information to others.
• Time management and prioritization skills.
• Persuasion and customer-service orientation are essential.

Responsibilities

• Assist customers by phone or in person to locate heavy‑duty parts.
• Suggest related parts to increase sales.
• Locate and deliver ordered parts from central warehouse or branch.
• Set sales prices per company procedures.
• Handle warranty or defective parts per policy.
• Process credits for returned merchandise.
• Maintain confidentiality of pricing lists.
• Answer questions about products, prices, and availability.
• Keep display areas clean and sales‑friendly.

Skills

Active listening

Effective communication

Time management

Persuasion

Service orientation

Education

High School Diploma

Tools

Windows XP

MS Office

Job description

FleetPride, Inc. is the nation’s largest distributor of heavy‑duty parts and service, serving customers by phone and in person. You’ll help customers identify parts, answer questions, and ensure availability while contributing to profitability.

Required are a high school diploma, basic Windows XP/MS Office skills, and strong listening, communication, and time management abilities. Prior sales experience in heavy‑duty parts is preferred and safety standards apply.