Heavy-Duty Parts Counter Sales Pro

FleetPride, Inc.; Kansas City (MO); On-site; USD 42,000 - 68,000; Full time

Job summary

FleetPride, the leading distributor of heavy-duty truck and trailer parts, is seeking a sales-focused team member. You will assist customers by phone or in person, locating and pricing parts to meet identified needs, and processing related transactions.

You’ll handle warranty issues and credits, and work to keep displays and catalogs up to date. Successful candidates will have at least a High School Diploma and 2+ years in sales, with experience in parts and a customer-first approach.

Qualifications

• High School Diploma (or GED or High School Equivalence Certificate)
• Intermediate knowledge level of Windows XP (Excel, Word and Outlook)
• Active Listening: giving full attention to others and asking questions as appropriate

Responsibilities

• Help determine and obtain heavy duty parts for customers by phone or in person.
• Locate and obtain ordered parts from central warehouse or branch.
• Determine sales price for customers per company procedure.
• Handle warranty or defective parts per company procedure.
• Process approved credits when merchandise is returned.
• Answer questions about products, prices, availability and features.
• Provide customers with current product catalogs.
• Keep counter area clean and display areas inviting to sales.
• Study catalogs, price sheets and bulletins during non-selling time.

Skills

Active Listening

Communication

Time management

Persuasion

Service orientation

Education

High School Diploma

Tools

Windows XP

Excel

Word

Outlook

Job description

FleetPride, the leading distributor of heavy-duty truck and trailer parts, is seeking a sales-focused team member. You will assist customers by phone or in person, locating and pricing parts to meet identified needs, and processing related transactions.

You’ll handle warranty issues and credits, and work to keep displays and catalogs up to date. Successful candidates will have at least a High School Diploma and 2+ years in sales, with experience in parts and a customer-first approach.