Heavy-Duty Parts Counter Sales Specialist

FleetPride; Sparks (NV); On-site; USD 19,000 - 30,000; Full time

Job summary

FleetPride, the largest aftermarket distributor of heavy-duty truck and trailer parts in the U.S., seeks a Sales Associate to help customers by phone or in person, sourcing parts and arranging fast delivery. You will advise customers, check catalogs, price parts, and process returns while maintaining clean counter areas and upholding company procedures.

This role requires at least two years of sales experience, a high school diploma, and basic Windows tools; join a team of experienced

Qualifications

• Minimum 2 years' sales experience; heavy-duty automotive parts preferred.
• High school diploma or GED required.
• Intermediate knowledge of Windows XP, including Excel, Word and Outlook.
• Strong listening, communication, time management, persuasion and service orientation.

Responsibilities

• Help determine and obtain heavy duty parts for customers by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered parts from central warehouse or branch.
• Determine sales price for customers per company procedure.
• Handle warranty or defective parts per procedure.
• Write up approved charge sales per procedure.
• Special order parts on an emergency basis when necessary.
• Process credits for returned merchandise.
• Maintain confidentiality of pricing lists.
• Answer questions about products, prices, availability, and features.
• Provide current product catalogs.
• Study catalogs, price sheets, bulletins, changes, additions and deletions.
• Keep counter area clean and in order.
• Display areas to encourage sales.

Skills

Active Listening

Communicating

Time management

Persuasion

Service orientation

Education

High School Diploma or GED

Tools

Windows XP

Excel

Word

Outlook

Job description

FleetPride, the largest aftermarket distributor of heavy-duty truck and trailer parts in the U.S., seeks a Sales Associate to help customers by phone or in person, sourcing parts and arranging fast delivery. You will advise customers, check catalogs, price parts, and process returns while maintaining clean counter areas and upholding company procedures.

This role requires at least two years of sales experience, a high school diploma, and basic Windows tools; join a team of experienced