Heavy-Duty Parts Counter Sales Specialist

FleetPride; Tualatin (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

FleetPride is seeking a customer-focused sales associate to support customers by phone or in person, assisting in finding heavy-duty parts and related products. You will quote prices, process orders, and help ensure customer satisfaction through strong product knowledge and service orientation.

Ideal candidates have a minimum of 2 years in sales, a High School Diploma or GED, and comfort with entry-level computer tools.

Qualifications

• High School Diploma or GED is required.
• Active listening and clear communication are essential.
• Strong time management and prioritization abilities.
• Persuasive sales mindset with a customer focus.
• Willingness to learn product catalogs, pricing and procedures.

Responsibilities

• Help determine and obtain heavy duty parts for customers by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers per company procedures.
• Handle warranty or defective parts per company procedure.
• Process approved credits for customer when merchandise is returned.
• Maintain clean, organized counter area and displays.

Skills

Active Listening

Communication

Time management

Persuasion

Service orientation

Windows XP

Education

High School Diploma (or GED)

Tools

Windows XP

Job description

FleetPride is seeking a customer-focused sales associate to support customers by phone or in person, assisting in finding heavy-duty parts and related products. You will quote prices, process orders, and help ensure customer satisfaction through strong product knowledge and service orientation.

Ideal candidates have a minimum of 2 years in sales, a High School Diploma or GED, and comfort with entry-level computer tools.