Heavy-Duty Parts Counter Sales Pro

FleetPride, Inc.; Ogden (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

FleetPride is the nation’s largest distributor of heavy-duty parts, serving customers by phone or in person. This role focuses on identifying customer needs, locating parts, and ensuring timely deliveries to maximize profitability.

Customer service and product knowledge are key to success in this position. The duties include upselling related parts, processing orders, warranties, credits, and maintaining neat displays and pricing integrity.

Qualifications

• High school diploma or GED required.
• Intermediate knowledge of Windows XP; Excel, Word and Outlook.
• Active listening and effective communication abilities.
• Time management skills and persuasiveness.
• Service orientation with customer focus.

Responsibilities

• Help determine and obtain heavy-duty parts for customers by phone or in person.
• Suggest related parts to provide full service.
• Locate and obtain ordered parts from central warehouse or branch.
• Set sales price for customers following company procedures.
• Handle warranty or defective parts per company policy.
• Process approved credits for returned merchandise.
• Keep counter area clean and display areas attractive to sales.
• Answer questions about products, prices, availability, and features.

Education

High School Diploma / GED

Tools

Windows XP

Job description

FleetPride is the nation’s largest distributor of heavy-duty parts, serving customers by phone or in person. This role focuses on identifying customer needs, locating parts, and ensuring timely deliveries to maximize profitability.

Customer service and product knowledge are key to success in this position. The duties include upselling related parts, processing orders, warranties, credits, and maintaining neat displays and pricing integrity.