Heart & Vascular Patient Scheduler & Records Coordinator

Nebraska Medicine; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities with

Job summary

Nebraska Medicine is seeking a dedicated scheduling and medical records coordinator to support patient care across clinics and surgical services. You will communicate with patients and providers to create accurate charts, coordinate referrals, and schedule appointments with a focus on service excellence.

The role requires knowledge of medical terminology, teamwork, and strong organizational skills, with opportunities for tuition assistance and educational discounts as part of our growth-oriented

Qualifications

• Minimum of one year of experience in a healthcare customer service environment.
• High school diploma or equivalent.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience.
• Demonstrated verbal and written customer relations skills.
• Ability to work collaboratively and cooperatively with an interdisciplinary team.
• Knowledge of medical terminology.
• Demonstrated analytical, prioritizing and organizational skills.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers.

Responsibilities

• Obtain and handle medical records by communicating with patients, physician offices, hospitals and other medical organizations to create accurate patient charts.
• Coordinate patient referrals to designated clinical programs and services with a team to ensure timely, accurate appointments.
• Register and schedule patients in a customer service oriented, efficient and effective manner.
• Complete complex scheduling of multiple appointments and/or services.
• Provide administrative support related to scheduling and coordination of services and procedures.

Skills

Healthcare customer service

Verbal & written customer relations

Team collaboration

Medical terminology

Analytical & organizational skills

Scheduling coordination

Education

High school diploma or equivalent

Post-secondary education in business/medical assistant/nursing assistant OR equivalent

Tools

EPIC

Microsoft Office

Job description

Nebraska Medicine is seeking a dedicated scheduling and medical records coordinator to support patient care across clinics and surgical services. You will communicate with patients and providers to create accurate charts, coordinate referrals, and schedule appointments with a focus on service excellence.

The role requires knowledge of medical terminology, teamwork, and strong organizational skills, with opportunities for tuition assistance and educational discounts as part of our growth-oriented