Sr Associate Patient Coordinator - Vascular Surgery

Nebraska Medicine; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Educational assistance up to $5,000/yr

35% Clarkson College discount

Career advancement opportunities with/

Job summary

Nebraska Medicine is seeking a Sr Associate Patient Coordinator for the Vascular Surgery team. This role involves coordinating with patients, physician offices, hospitals, and other partners to ensure timely, accurate scheduling and medical record handling.

You will register and schedule patients, arrange referrals to clinical programs, and provide clerical support across clinics and procedures. Strong customer service, medical terminology knowledge, and ability to work with an interdisciplinary

Qualifications

• Minimum of one year of experience in a healthcare customer service environment.
• Knowledge of medical terminology.
• Proven ability to work with an interdisciplinary team.
• Demonstrated analytical, prioritizing and organizational skills.

Responsibilities

• Coordinate with patients, physician offices, hospitals and other medical organizations to create accurate and comprehensive patient charts.
• Register and schedule patients in a customer service oriented, efficient and effective manner.
• Complete complex scheduling of multiple appointments and/or procedures.
• Provide clerical support related to scheduling and coordination of services within the organization.
• Provide administrative support to clinic, surgical and procedural areas as assigned.

Skills

Verbal and written communication

Team collaboration

Medical terminology

Analytical and organizational skills

Customer service excellence

Education

High school diploma or equivalent

Post-secondary education in business/medical field OR equivalent

Associates degree in business/healthcare or related field preferred

Tools

Microsoft Office

EPIC/Electronic Health Records

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Sr Associate Patient Coordinator - Vascular Surgery - Full-time

Position Highlights:

• 40 hrs/week / Full Time / Benefits Eligible
• Monday-Friday / First Shift / 8:00 AM - 4:30 PM
• Location: Nebraska Medical Center

Why Work with Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Sr Associate Patient Coordinator Description:

Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications:

• Minimum of one year of experience in a healthcare customer service environment required.
• High school diploma or equivalent required.
• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Demonstrated verbal and written customer relations skills required.
• Ability to work collaboratively and cooperatively with an interdisciplinary team required.
• Knowledge of medical terminology required.
• Demonstrated analytical, prioritizing and organizational skills required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications:

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
• Clinical background in assigned area preferred.
• Associates degree in business, healthcare or related field preferred.
• Medical Assistant or Nursing Assistant preferred.
• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.