Hearing Health Patient Care Coordinator

Beltone; Reno (NV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance – employer paid

AD&D insurance

Critical Illness insurance

Hospital Indemnity insurance

STD & LTD

Paid time off

Employee discounts

Monthly bonus opportunities

Job summary

Beltone in Reno, NV seeks an experienced medical office professional to manage front desk operations and coordination of patient care. You will handle scheduling, billing, and insurance verification while supporting marketing and outreach efforts to drive patient retention.

The role requires strong organizational skills, multitasking ability, and excellent communication. Competitive benefits accompany a comprehensive office environment focused on hearing health.

Qualifications

• 10+ years of medical office management experience
• Front desk experience in hearing/medical practice is a plus
• High school diploma or GED required

Responsibilities

• Provide first contact for patients scheduling appointments.
• Screen calls and facilitate appointments for better hearing candidates.
• Schedule and confirm appointments; conduct retention calls to patients.
• Coordinate provider schedules; ensure smooth patient care flow in the office.
• Verify billing/insurance data and maintain patient charts and records.
• Open/close the office daily and manage reception area.

Skills

Strong computer skills

Word processing

Database software

Interpersonal skills

Oral and written communication

Accounting basics

Customer service

Organizational skills

Multitasking under deadlines

Front desk medical experience

Education

High school diploma or GED

10+ years managing a medical practice

Tools

Word processing software

Database software

Job description

Beltone in Reno, NV seeks an experienced medical office professional to manage front desk operations and coordination of patient care. You will handle scheduling, billing, and insurance verification while supporting marketing and outreach efforts to drive patient retention.

The role requires strong organizational skills, multitasking ability, and excellent communication. Competitive benefits accompany a comprehensive office environment focused on hearing health.