Hearing Care Technician & Front Desk Specialist

Beltone; Hazleton (Luzerne County); On-site; USD 23,000 - 32,000; Full time

Job summary

Beltone is seeking a detail-oriented Hearing Care Technician to join our team as the primary face of the practice, handling front desk operations and assisting patients with hearing instrument care and app support.

You will coordinate appointments with providers, access managed care portals for data entry, collect copays, and troubleshoot hearing aid issues while delivering a positive patient experience.

Qualifications

• High school diploma or equivalent.
• Customer Service Experience preferred.
• Medical Clinic Experience beneficial.

Responsibilities

• Manage front desk check‑in/check‑out and maintain a welcoming office environment.
• Provide hands‑on patient orientations and basic technical support for hearing instruments and app support.
• Coordinate patient schedules with the provider and assist with billing and copays.

Skills

Phone etiquette

Patient communication

Front desk

Payments processing

Technical aptitude

Medical office

Education

High school diploma or equivalent

Tools

Hearing software

Job description

Beltone is seeking a detail-oriented Hearing Care Technician to join our team as the primary face of the practice, handling front desk operations and assisting patients with hearing instrument care and app support.

You will coordinate appointments with providers, access managed care portals for data entry, collect copays, and troubleshoot hearing aid issues while delivering a positive patient experience.