Hearing Care & Outreach Coordinator

NationsBenefits; Slidell (LA); On-site; USD 20,664 - 30,307; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador for the Sam’s Club Hearing Aid Center in Slidell, LA. This on-site role supports licensed dispensers, engages members, educates on hearing wellness, and schedules tests as part of our growth strategy.

You will meet daily outreach goals, expand product sales beyond hearing aids, and participate in events to promote the HAC services. This is a customer-facing, retail-oriented position rooted at a major club location.

Qualifications

• High school diploma or equivalent required.
• Strong customer service, sales, or retail background.
• Experience with appointment scheduling and scheduling software.
• Excellent written and verbal communication and problem-solving skills.

Responsibilities

• Know HAC products and services.
• Set up full tests and guide customers toward purchases.
• Make 30–50 outbound calls daily.
• Secure 4+ hearing tests daily.
• Promote non-hearing aid products when appropriate.
• Aim for a 50% increase in non-hearing aid product sales.
• Learn and use handheld screener for qualified leads.
• Assist with calling past tested Members and referrals.
• Promote HAC at Sam’s Club events and outreach.
• Work primarily in the club, intercepting and setting tests.

Skills

Customer service

Sales

Retail experience

Appointment scheduling

Communication

Problem-solving

Presentation skills

Education

High school diploma or equivalent

Tools

Scheduling software

PC hardware & software

Job description

NationsBenefits is seeking a Hearing Ambassador for the Sam’s Club Hearing Aid Center in Slidell, LA. This on-site role supports licensed dispensers, engages members, educates on hearing wellness, and schedules tests as part of our growth strategy.

You will meet daily outreach goals, expand product sales beyond hearing aids, and participate in events to promote the HAC services. This is a customer-facing, retail-oriented position rooted at a major club location.