Hearing Care Coordinator & Outreach Specialist

NationsBenefits, LLC

Slidell (LA)

On-site

USD 18,000 - 25,000

Full time

14 days+

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Job summary

NationsBenefits is seeking a Hearing Ambassador to support licensed dispensers at the Sam’s Club Hearing Aid Center in Slidell, LA. The role focuses on engaging members, educating on hearing wellness, and driving growth through outreach and scheduling tests.

The candidate will complete outbound calls, promote related products, and help meet daily test and sales goals while working on-site at the center.

Qualifications

High school diploma or equivalent.
Experience in customer service, sales, or retail.
Experience with scheduling appointments.
Proficient with basic computer systems.
Strong written and spoken communication.

Responsibilities

Have a working knowledge of all Hearing Aid Center products and services.
Set the stage for full test, and full boat purchase when interacting with Members.
Complete 30-50 outbound calls daily to prospective and/or existing customers.
Secure a minimum of 4 immediate or scheduled full hearing tests daily.
Promote and sell non-hearing aid products when Members do not have hearing loss.
Aim for a 50% increase in non-hearing aid product sales.
Learn and use the handheld screener to generate qualified leads.
Assist, when necessary, calling past tested Members for scheduling return visits.
Promote the HAC during Sam’s Club events and other marketing events.
Will be based in HAC but spend 95% of time walking the club and setting tests.