Hearing Care Growth & Outreach Coordinator

Sonova Group; Bolingbrook (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401K with a Company Match

Free hearing aids for employees

PTO and Holidays

No Nights or Weekends

Legal Shield and Identity Theft

Floating Holiday

Job summary

Sonova, through AudioNova, invites a Patient Care Coordinator to join our Bolingbrook clinic in Illinois. You will work closely with Hearing Care Professionals to deliver exceptional patient experiences, drive patient activity, and support the clinic's growth goals.

This role emphasizes patient engagement, relationship-building, and community outreach, with responsibilities in scheduling, education, and payments while contributing to overall clinic success.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• Experience in hearing healthcare a plus.
• Sales, customer service, business development or community outreach experience preferred.

Responsibilities

• Schedule and confirm patient appointments and manage the clinic's daily schedule.
• Conduct outbound calls to prospective patients to schedule tests and consultations.
• Educate patients on hearing care products, services and solutions.
• Develop relationships with patients and referral sources to drive retention and referrals.

Skills

Sales skills

Relationship building

Communication skills

Time management

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Outlook

Job description

Sonova, through AudioNova, invites a Patient Care Coordinator to join our Bolingbrook clinic in Illinois. You will work closely with Hearing Care Professionals to deliver exceptional patient experiences, drive patient activity, and support the clinic's growth goals.

This role emphasizes patient engagement, relationship-building, and community outreach, with responsibilities in scheduling, education, and payments while contributing to overall clinic success.