Hearing Care Coordinator: Elevate Patient Care

Sonova Group; Los Angeles (CA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

401K with a Company Match

FREE hearing aids to all employees

PTO and Holiday Time

No Nights or Weekends!

Legal Shield and Identity Theft Protection

1 Floating Holiday per year

Job summary

Sonova Group in Los Angeles is seeking a Hearing Care Coordinator to provide quality care and support to patients. You will schedule appointments, verify insurance details, and assist clinical staff while ensuring a positive experience.

Ideal candidates have a High School Diploma and experience in healthcare or customer service. Benefits include a 401K match, free hearing aids, and no night or weekend shifts. Join us to make a meaningful impact!

Qualifications

• Prior experience/knowledge with hearing aids is a plus.
• 2+ years in a health care environment is preferred.
• Previous customer service experience is required.

Responsibilities

• Greet patients with a positive and professional attitude.
• Schedule follow-up hearing tests and consultations.
• Collect patient intake forms and maintain patient files.
• Complete benefit checks and authorization for insurance.
• Provide first level support to patients and process payments.
• Assist with event planning and logistics for community outreach.

Skills

Professional verbal and written communication

Strong relationship building skills

Experience with Microsoft Office and Outlook

Knowledge of HIPAA regulations

Education

High School Diploma or equivalent

Job description

Sonova Group in Los Angeles is seeking a Hearing Care Coordinator to provide quality care and support to patients. You will schedule appointments, verify insurance details, and assist clinical staff while ensuring a positive experience.

Ideal candidates have a High School Diploma and experience in healthcare or customer service. Benefits include a 401K match, free hearing aids, and no night or weekend shifts. Join us to make a meaningful impact!