Healthcare Virtual Assistant: Patient Relations & Admin

20four7va; United States; À distance; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive rates

Weekly payments

Free training and upskilling

Résumé du poste

20four7VA is seeking a patient‑facing administrative specialist to handle calls, schedule consultations, and coordinate appointments for a Texas-based clinic. You will manage patient records, follow up on invoices, and escalate clinical questions to medical staff as needed.

The role requires strong communication in English, attention to privacy, and experience with CRM or patient-management workflows. Training and ongoing upskilling are provided.

Qualifications

• HIPAA certification required.
• Excellent spoken and written English.
• Strong phone-based customer-service experience.
• Strong data-entry and record-management skills.
• Ability to maintain patient confidentiality.

Responsabilités

• Answer incoming calls and respond to routine patient inquiries.
• Contact warm leads and schedule initial consultations.
• Confirm upcoming appointments and coordinate changes and reminders.
• Follow up on past-due invoices and track payment statuses.
• Maintain patient census records and organized administrative files.
• Escalate clinical questions to authorized medical staff.

Connaissances

HIPAA certification

Excellent spoken and written English

Strong phone-based customer-service

Strong data-entry and record‑managment

Ability to maintain patient privacy

Description du poste

20four7VA is seeking a patient‑facing administrative specialist to handle calls, schedule consultations, and coordinate appointments for a Texas-based clinic. You will manage patient records, follow up on invoices, and escalate clinical questions to medical staff as needed.

The role requires strong communication in English, attention to privacy, and experience with CRM or patient-management workflows. Training and ongoing upskilling are provided.