Clinical Admin Coordinator: Patient Flow & Billing

Tufts Medical Center, Inc.; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support professional to assist clinical providers and manage clinic operations. The role involves handling patient scheduling, revenue cycle tasks, and documentation in the EMR system, with a strong emphasis on customer service and efficiency.

The position supports workflow operations, maintains records, and contributes to patient experience improvements. Candidates should have strong communication, multitasking, and organizational skills, with a

Qualifications

• High School diploma or equivalent is required.
• Two years of experience supporting customers or patients preferred.
• Bilingual abilities are a plus.
• Strong communication and organizational skills are essential.

Responsibilities

• Schedule patient appointments, including follow-ups and tests.
• Assist with revenue cycle tasks and insurance verification.
• Greet patients and check-in, verify demographics and insurance.
• Handle calls, triage, and patient requests in-office or call center.

Skills

Effective communication

Computer literacy

Interpersonal skills

Organization

Multitasking

Billing knowledge

Confidential information handling

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling applications

EMR system

Job description

Tufts Medicine is seeking an administrative support professional to assist clinical providers and manage clinic operations. The role involves handling patient scheduling, revenue cycle tasks, and documentation in the EMR system, with a strong emphasis on customer service and efficiency.

The position supports workflow operations, maintains records, and contributes to patient experience improvements. Candidates should have strong communication, multitasking, and organizational skills, with a