Healthcare Unit Coordinator: Patient Flow & Admin

Partner's Healthcare; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham in Boston seeks an Administrative Support role to assist unit-based and hospital-wide clinicians and staff, serving as liaison between patients, visitors, and clinicians. You will organize priorities, complete tasks on time, and protect patient privacy.

The position involves coordinating patient flow with nursing, scheduling tests and transports, entering data into the EMR, and delivering outstanding service at every customer interaction. Actual duties vary by department.

Qualifications

• Education requirements include a high school diploma or equivalent; an associate's degree in a related field is preferred.
• Minimum 1–2 years of administrative support experience is required.
• Proficiency with standard office equipment and MS Office is expected.

Responsibilities

• Performs clerical duties to support unit or floor administration.
• Greet patients, families, and visitors in a professional manner.
• Receive, prioritize, and manage information at the central nursing station.
• Schedule consultations, tests, procedures, and patient transport.
• Enter accurate data into the EMR for admissions, discharges, and transfers.
• Coordinate with ancillary departments to obtain equipment and supplies.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication

Interpersonal skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree (Related Field) preferred

Job description

Mass General Brigham in Boston seeks an Administrative Support role to assist unit-based and hospital-wide clinicians and staff, serving as liaison between patients, visitors, and clinicians. You will organize priorities, complete tasks on time, and protect patient privacy.

The position involves coordinating patient flow with nursing, scheduling tests and transports, entering data into the EMR, and delivering outstanding service at every customer interaction. Actual duties vary by department.