2nd Shift: Healthcare Switchboard Specialist

Inside Higher Ed; Columbus (OH); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Parental leave

Job summary

A healthcare organization is seeking a Switchboard Operator for 2nd shift duties. The operator will manage incoming calls, provide critical information, and ensure a high level of customer service. Candidates must hold a high school diploma and demonstrate strong computer skills. Experience in a healthcare or call center environment is preferred. Benefits include health insurance and a retirement plan.

Qualifications

• Must work Monday - Friday from 3pm to 11:30 pm and rotate weekends.
• Experience in healthcare and call center preferred.
• Ability to process internal and external calls effectively.

Responsibilities

• Answer, route, and triage calls in a healthcare setting.
• Maintain and communicate important patient information quickly.
• Train new staff on procedures and equipment.

Skills

Customer service

Multi-line phone skills

Computer and data entry skills

Education

High School graduate or GED certificate

Job description

A healthcare organization is seeking a Switchboard Operator for 2nd shift duties. The operator will manage incoming calls, provide critical information, and ensure a high level of customer service. Candidates must hold a high school diploma and demonstrate strong computer skills. Experience in a healthcare or call center environment is preferred. Benefits include health insurance and a retirement plan.