Healthcare Switchboard Supervisor: Patient Communications

Iaw, Inc.; New York (NY); Presencial; USD 55.000 - 70.000; Tempo integral

Resumo da vaga

A healthcare communications organization is seeking an experienced Switchboard Supervisor to oversee hospital switchboard operations at a federal medical facility. The role requires managing staff scheduling, ensuring reliable telephone services, and providing guidance to operators. Candidates should have at least 2 years of supervisory experience in a relevant field and strong communication skills. Join our dedicated team and contribute to effective patient and staff communication in a fast-paced healthcare environment.

Qualificações

• Minimum 2 years of supervisory or team lead experience in a call center or telecommunications environment.
• Experience in healthcare communications or hospital switchboard operations preferred.
• Ability to manage staff across multiple shifts.

Responsabilidades

• Supervise daily operations of hospital switchboard communications services.
• Oversee telephone operators responsible for answering and routing incoming calls.
• Develop and maintain staff schedules for operational coverage.

Conhecimentos

Leadership

Communication

Staff coordination

Customer service

Formação

High school diploma or equivalent

Associate or bachelor's degree

Ferramentas

Microsoft Office

Descrição da vaga

A healthcare communications organization is seeking an experienced Switchboard Supervisor to oversee hospital switchboard operations at a federal medical facility. The role requires managing staff scheduling, ensuring reliable telephone services, and providing guidance to operators. Candidates should have at least 2 years of supervisory experience in a relevant field and strong communication skills. Join our dedicated team and contribute to effective patient and staff communication in a fast-paced healthcare environment.