Healthcare Switchboard & Emergency Communications Operator

Northern Light Health; Bangor (ME); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Northern Light Health is seeking a Telecommunications Operator in Bangor, ME. The role supports fast-paced call screening, routing, and emergency communications within the Switchboard and EMMC systems.

The position emphasizes professionalism, confidentiality, and reliability in high-volume environments. Responsibilities include handling up to 100 calls per hour, following established protocols, and assisting with language interpreter services as needed.

Qualifikationen

• Requires High School Diploma/GED and ability to multi-task in a fast-paced environment.
• Demonstrates professional telephone etiquette and confidentiality.
• Familiarity with basic computer programs (Excel, Access, Outlook, Word).

Aufgaben

• Answer calls, identify EMMC, and route to correct extension.
• Respond promptly and maintain a positive attitude per protocol.
• Monitor alarms, assist with emergency procedures, and document actions.

Kenntnisse

Integrity

Respect

Accountability

Compassion

Ausbildung

High School Diploma/GED

Tools

Excel

Access

Outlook

Word

Jobbeschreibung

Northern Light Health is seeking a Telecommunications Operator in Bangor, ME. The role supports fast-paced call screening, routing, and emergency communications within the Switchboard and EMMC systems.

The position emphasizes professionalism, confidentiality, and reliability in high-volume environments. Responsibilities include handling up to 100 calls per hour, following established protocols, and assisting with language interpreter services as needed.