Healthcare Security Officer - Emergency Response

massgeneralbrigham; Northampton (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham site Cooley Dickinson Hospital is seeking a Security Services professional to patrol and monitor assigned areas, respond to life safety issues, and maintain order. The role emphasizes strong interpersonal skills, basic computer use, and ability to follow written and verbal instructions.

Responsibilities include documenting incidents, assisting law enforcement when needed, and ensuring confidentiality while supporting hospital safety programs and disaster drills.

Qualifications

• High school diploma or equivalent required.
• AVADE training within 3 months of hire.
• Handcuffing certification due within 2 weeks of hire.
• IAHSS basic certification due within 90 days of hire.
• BLS certification due within 90 days of hire.
• Healthcare or law enforcement background preferred.

Responsibilities

• Respond to security and life safety issues as needed.
• Tour buildings and grounds, secure doors, windows, and gates.
• Confront unauthorized persons and coordinate with police when needed.
• Record safety violations and equipment malfunctions promptly.
• Check for weapons or contraband per medical staff requests and confiscate/store as required.
• Prepare reports by end of each shift and maintain confidentiality.

Skills

Interpersonal skills

Basic computer skills

Good judgment

Healthcare experience

Law enforcement experience

Weekend/holiday availability

Education

High school diploma or equivalent

AVADE (Workplace Violence Prevention training)

Handcuffing certification within 2 weeks of hire

IAHSS basic certification within 90 days of hire

BLS within 90 days

Job description

Mass General Brigham site Cooley Dickinson Hospital is seeking a Security Services professional to patrol and monitor assigned areas, respond to life safety issues, and maintain order. The role emphasizes strong interpersonal skills, basic computer use, and ability to follow written and verbal instructions.

Responsibilities include documenting incidents, assisting law enforcement when needed, and ensuring confidentiality while supporting hospital safety programs and disaster drills.