Hospital Security Officer: Protect, Dispatch & Deter

Mass General Brigham; Newton (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital is seeking a Per Diem Security Officer to safeguard patients, visitors and staff. You will patrol, respond to incidents, detain suspects when appropriate, prepare reports, and work with law enforcement.

The role requires strong interpersonal skills, de-escalation ability, and experience in hospital security or customer service, with night shifts and on-site duties.

Qualifications

• Bachelor's Degree in Criminal Justice preferred.
• Experience in hospital, security/police, EMS or customer service is valued.
• Strong interpersonal and written communication skills required.

Responsibilities

• Patrols assigned areas with focus on previously problematic zones.
• Investigates thefts and disturbances; coordinates with law enforcement when needed.
• Files complete incident reports and maintains logs for supervisors.
• Dis measures aggression and assists in medical emergencies when needed.
• Operates dispatch and security systems to direct personnel.

Skills

Interpersonal communication

Customer service

De-escalation

Teamwork

Multitasking

Problem solving

Analytical thinking

Written communication

Computer skills

Education

Bachelor's Degree in Criminal Justice

Tools

Integrated security systems

Database software

Job description

Mass General Brigham's Newton-Wellesley Hospital is seeking a Per Diem Security Officer to safeguard patients, visitors and staff. You will patrol, respond to incidents, detain suspects when appropriate, prepare reports, and work with law enforcement.

The role requires strong interpersonal skills, de-escalation ability, and experience in hospital security or customer service, with night shifts and on-site duties.