Healthcare Scheduling Specialist

Unity Hospice WI; De Pere (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Mileage reimbursement

403(b) retirement plan

Learning & development programs

Job summary

Unity Hospice WI is seeking a Scheduling Coordinator to manage all scheduling functions using the scheduling module. The role emphasizes strong problem-solving and customer service skills to ensure accurate timekeeping and staff coverage.

You will support multiple leaders and departments with scheduling needs and training on the scheduling system. The position is full-time (40 hours/week) with 8-hour shifts and occasionally weekend commitments.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of 2 years of healthcare scheduling or related administrative experience preferred.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Develop and maintain the master staffing schedule.
• Monitor schedule daily and communicate changes to staff.
• Troubleshoot scheduling module questions and issues.
• Participate in scheduling meetings and follow up on unresolved issues.
• Partner with patient services directors and HR regarding staffing concerns.
• Review and approve requests in scheduling module.
• Manage the staffing PTO process.
• Develop training materials and conduct trainings on the scheduling module.
• Clear scheduling system alerts as directed.

Skills

Customer service

Scheduling software

Microsoft Office

Communication

Organizational skills

Education

High school diploma

Associate degree preferred

Tools

Scheduling system

Microsoft Office

Job description

Unity Hospice WI is seeking a Scheduling Coordinator to manage all scheduling functions using the scheduling module. The role emphasizes strong problem-solving and customer service skills to ensure accurate timekeeping and staff coverage.

You will support multiple leaders and departments with scheduling needs and training on the scheduling system. The position is full-time (40 hours/week) with 8-hour shifts and occasionally weekend commitments.