Healthcare Scheduling & Records Specialist (On-Site)

Banner Health; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Banner Health in Mesa, AZ seeks a Healthcare Scheduling Coordinator to manage patient intake and scheduling. You will handle inbound and outbound calls for medical records, verify information, and maintain confidential health records in a fast-paced call center environment.

The role requires strong customer service, organization, and data entry skills to ensure timely access to care and regulatory compliance.

Qualifications

• Excellent customer service skills and ability to communicate clearly.
• Strong organizational skills and attention to detail in handling records.
• Proficient with common office software and medical records databases.

Responsibilities

• Handle inbound/outbound calls for medical records requests.
• Request, assemble and organize patient information and referrals.
• Verify insurance and update patient records for access to care.
• Process information requests and ensure regulatory compliance.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Tech savviness

Education

High school diploma

Tools

Medical records software

Job description

Banner Health in Mesa, AZ seeks a Healthcare Scheduling Coordinator to manage patient intake and scheduling. You will handle inbound and outbound calls for medical records, verify information, and maintain confidential health records in a fast-paced call center environment.

The role requires strong customer service, organization, and data entry skills to ensure timely access to care and regulatory compliance.