Gastroenterology Scheduler: Patient-Centric Scheduling

Banner Health; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Banner Health in Glendale, AZ is seeking a Healthcare Scheduler to coordinate appointments across the system for physicians and facilities. You will verify insurance, collect demographics, and ensure a smooth, no-surprises patient experience at the point of service.

You will communicate across channels—phone, email, and EMR messaging—building strong relationships with patients, providers, and clinic staff while adhering to scheduling protocols.

Qualifications

• Minimum 1+ year of customer service in healthcare scheduling.
• Strong communication and interpersonal skills.
• Ability to follow procedures and protect patient information.

Responsibilities

• Schedule medical appointments across the system with providers and facilities.
• Coordinate pre-payments and insurance verification as needed.
• Provide patients with appointment details and pre/post instructions.
• Assist with referrals, authorizations, and data collection during intake.

Skills

Customer service

Healthcare setting experience

Interpersonal communication

Time management

Organizational skills

Education

High school diploma or GED

Tools

EMR/scheduling software

Keyboarding

Job description

Banner Health in Glendale, AZ is seeking a Healthcare Scheduler to coordinate appointments across the system for physicians and facilities. You will verify insurance, collect demographics, and ensure a smooth, no-surprises patient experience at the point of service.

You will communicate across channels—phone, email, and EMR messaging—building strong relationships with patients, providers, and clinic staff while adhering to scheduling protocols.