Healthcare Scheduling Coordinator - Full-Time

divvyDOSE; Alaska; On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group is seeking a Scheduling Coordinator to manage patient appointments across clinics. You will coordinate schedules, verify eligibility, and ensure a positive patient experience while communicating with clinical teams.

The role runs 40 hours per week, Monday–Friday, with 7:55am–4:25pm MST shifts and occasional overtime. Training is 4–6 weeks onsite, then remote. Telecommuting requirements apply for a subset of roles near Albuquerque, NM.

Qualifications

• High School Diploma / GED OR equivalent work experience.
• Must be 18 years of age OR older.
• 1+ years of related customer service experience in a call center, medical office/healthcare facility, healthcare insurance carrier, OR scheduling field.

Responsibilities

• Accurately schedules and coordinates patient appointments for assigned clinics.
• Work in a high call volume environment while meeting productivity and quality standards.
• Analyzing provider schedules to ensure maximum capacity is met.
• Obtains eligibility and benefit information in a timely manner: assigning FSC benefits, transfers, demographic changes in EPIC.
• Registering patients in EPIC including updating demographics and insurance information.
• Use text templates in the EHR and send encounters using the EHR; multitask between office systems and EHR.
• Performs other duties as assigned.

Skills

Customer Service

Call Center

Microsoft Office

Medical Terminology

EPIC

Education

High School Diploma

Tools

EPIC

Job description

UnitedHealth Group is seeking a Scheduling Coordinator to manage patient appointments across clinics. You will coordinate schedules, verify eligibility, and ensure a positive patient experience while communicating with clinical teams.

The role runs 40 hours per week, Monday–Friday, with 7:55am–4:25pm MST shifts and occasional overtime. Training is 4–6 weeks onsite, then remote. Telecommuting requirements apply for a subset of roles near Albuquerque, NM.