Healthcare Scheduler — Remote After Training

Select Medical; Louisville (KY); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO & EID

Health, dental, and vision insurance

Life insurance

401(k) with company match

Disability insurance

Job summary

Select Medical in Louisville, KY, seeks a full-time Centralized Scheduler to create an exceptional first experience for patients referred to outpatient physical therapy. This role starts in-office and transitions to remote after training, with a schedule of M-F 8am-5pm and compensation at $17/hour.

The position includes benefits for full-time hours. You will handle scheduling, pre-registration, and communications with patients, families, and healthcare teams, ensuring accurate records and

Qualifications

• Experience in healthcare scheduling or call center environments.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Ability to multitask, stay organized, and adapt to changing needs.
• Positive, patient-focused mindset.

Responsibilities

• Work as a team to keep the office running efficiently and ensure all calls from potential patients and referral sources are made promptly.
• Responsible for accurate procedure scheduling.
• Communicate visit times, expectations, and directions to patients and families, including access to New Patient paperwork.
• Request accurate clinical history as necessary and provide instructions for procedures.
• Review scheduled appointments for completeness.
• Assist with pre-registration by obtaining demographic and insurance information.
• Receive physician orders and schedule procedures by phone and electronic media.
• Obtain provisional diagnosis, physician orders, and patient history to support treatment.
• Communicate scheduling concerns to the Center Manager or market leader.
• Coordinate with team to schedule and share appointments; scan supporting documents.
• Place calls to patients for Prehab scheduling for pre-surgical appointments.
• Collaborate with marketing to develop referral sources and address barriers to referrals.
• Other duties as assigned.

Skills

Healthcare scheduling

Customer service

Call center experience

Attention to detail

Multitasking

Job description

Select Medical in Louisville, KY, seeks a full-time Centralized Scheduler to create an exceptional first experience for patients referred to outpatient physical therapy. This role starts in-office and transitions to remote after training, with a schedule of M-F 8am-5pm and compensation at $17/hour.

The position includes benefits for full-time hours. You will handle scheduling, pre-registration, and communications with patients, families, and healthcare teams, ensuring accurate records and