Outpatient Scheduling Specialist – Patient Access

UofL Health; Louisville (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

UofL Health is seeking a Centralized Scheduler to coordinate outpatient diagnostic testing and procedures at University of Louisville Healthcare. You will verify demographics, insurance, and pre-procedure instructions, handle inquiries by phone and fax, and support department leadership with timely test result requests.

The role requires a High School Diploma or GED and at least 1 year of scheduling experience in a hospital or clinical setting. First shift in Louisville, KY.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of hospital or clinical scheduling experience is preferred.

Responsibilities

• Accurately schedules patient appointments and completes scheduling promptly.
• Documents instructions and insurance/compliance details.
• Follows federal, state and local compliance guidelines within the department.
• Answers calls within 3 rings with greeting and offer to help.
• Verifies procedure name, date/time, and patient arrival information for accuracy.
• Minimizes scheduling errors and resolves conflicts using scheduling principles.
• Organizes the work area for efficiency and productivity.
• Transmits patient documents accurately and timely.
• Keeps knowledge of procedures, prep times, locations and physicians.
• Maintains professional image and appropriate behavior at all times.
• Supports department goals through teamwork and collaboration.
• Complies with policies, procedures and standards of conduct.
• HIPAA privacy and security compliance is maintained.
• Performs other duties as assigned.

Education

High School Diploma or GED

Job description

UofL Health is seeking a Centralized Scheduler to coordinate outpatient diagnostic testing and procedures at University of Louisville Healthcare. You will verify demographics, insurance, and pre-procedure instructions, handle inquiries by phone and fax, and support department leadership with timely test result requests.

The role requires a High School Diploma or GED and at least 1 year of scheduling experience in a hospital or clinical setting. First shift in Louisville, KY.