Healthcare Scheduler: Patient Flow & Scheduling Pro

CommonSpirit Health; Bremerton (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Scheduler to orchestrate a seamless care process by coordinating patient appointments and multiple provider schedules for procedures and tests. You will call patients, verify insurance, manage documentation, and provide exceptional service in-clinic and by phone.

The role requires strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to navigate scheduling complexities and inquiries.

Qualifications

• One year of related work experience or an equivalent combination of experience and education.
• Knowledge of medical terminology preferred.
• Excellent communication and customer service skills.

Responsibilities

• Schedules patients for department services or studies based on physician referral.
• Calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot.
• Answers, screens and directs telephone calls.
• Provides information in response to general inquiries from patients, visitors, staff and others.
• Performs related general office/clerical support duties.
• Transfers patient data to internal forms, and faxes paperwork to Admitting for patient pre-registration.

Skills

Attention to detail

Multitasking

Communication

Reasoning

Job description

Virginia Mason Franciscan Health is seeking a Scheduler to orchestrate a seamless care process by coordinating patient appointments and multiple provider schedules for procedures and tests. You will call patients, verify insurance, manage documentation, and provide exceptional service in-clinic and by phone.

The role requires strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to navigate scheduling complexities and inquiries.