Scheduler

The US Oncology Network; Bloomington (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer +

Life, short-term, and long-term disa

Health Savings Account (HSA) & FSA

Paid time off and holidays

Employee Assistance Program (EAP)

Job summary

Illinois CancerCare in Bloomington, IL is seeking a highly organized Scheduler to join our clinic team. The role focuses on coordinating the care journey by scheduling follow-up appointments, labs, imaging, and treatments while supporting billing and patient communication.

You will work closely with providers, patients, and clinical teams to ensure accurate, timely appointments aligned with each patient’s care plan in a fast-paced, collaborative environment.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a healthcare setting preferred.
• Strong communication, problem-solving, and multitasking skills required.
• Familiarity with EMR systems and medical terminology preferred.

Responsibilities

• Schedule follow-up visits, labs, imaging, and treatments for patients.
• Coordinate with outside facilities as needed.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update calendars.

Skills

Communication

Problem-solving

Multitasking

Education

High school diploma or GED

Tools

EMR systems

Medical terminology

Job description

Overview

Illinois CancerCare is seeking a highly organized and patient-focused Scheduler to join our Bloomington clinic team. In this role, you’ll help coordinate the care journey by scheduling follow-up appointments, scans, and treatments, while also supporting billing and patient communication.

You’ll work closely with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient’s care plan. This is a great opportunity for someone who thrives in a fast-paced, detail-oriented environment and enjoys being a key part of a collaborative care team.

Pay & Benefits

• Pay Range: $16.00 – $25.00/hour (Based on experience, education, and other factors)
• Medical, dental, and vision insurance (multiple plan options)
• Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
• 401(k) retirement plan with employer contributions
• Company-paid life, short-term, and long-term disability insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Discounts through our Perks Program
  

Responsibilities

What You’ll Do

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, including coordination with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
• Travel to satellite clinics as required.
• Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures
  

Qualifications

What We’re Looking For

• High school diploma or GED (required)
• 3+ years of experience in a healthcare setting (preferred)
• Strong communication, problem-solving, and multitasking skills
• Familiarity with EMR systems and medical terminology
• Ability to work independently and as part of a team in a fast-paced environment
  

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. Involves contact with patients and public.