Oncology Care Scheduler & Patient Coordinator

US Oncology Inc.; Rosemont (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Assistance Program

Perks Program Discounts

Job summary

Illinois CancerCare is seeking a highly organized Treatment Scheduler to join our Washington clinic team. You will coordinate the care journey by scheduling follow-up appointments, scans, and treatments, while supporting billing and patient communication.

You will work with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient’s care plan in a fast-paced, collaborative environment.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a healthcare setting preferred.
• Familiarity with EMR systems and medical terminology.

Responsibilities

• Schedule follow-up visits, lab tests, imaging, and treatments for patients, coordinating with outside facilities.
• Communicate appointment details and test instructions clearly to patients.
• Collect co-pays, verify insurance codes, and enter billing information into the EMR.
• Manage provider schedules and update consult, vacation, and on-call calendars.
• Reschedule missed or changed appointments and confirm updates with patients.
• Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
• Respond to patient messages and voicemails in a timely and professional manner.
• Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.

Skills

Communication

Multitasking

Problem-solving

Education

High school diploma or GED

Tools

EMR systems

Job description

Illinois CancerCare is seeking a highly organized Treatment Scheduler to join our Washington clinic team. You will coordinate the care journey by scheduling follow-up appointments, scans, and treatments, while supporting billing and patient communication.

You will work with providers, patients, and clinical teams to ensure appointments are accurate, timely, and aligned with each patient’s care plan in a fast-paced, collaborative environment.