Medical Front Desk & Admin Coordinator (Oncology)

City of Hope; Rockville (MD); On-site; USD 34,000 - 53,000; Full time

Job summary

Maryland Oncology Hematology seeks an experienced administrative professional to provide support across departments at multiple sites. You will assist with special projects, manage calendars, handle calls and messages, draft memos, and maintain confidential records to support physicians and practice management.

This role requires high school diploma or equivalent, at least three years of office administration experience, and the ability to work in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Associates degree in business, office administration etc preferred.
• Minimum of three years of office administration experience.

Responsibilities

• Provides administrative support for special projects to include research, compiling data and preparing standard reports.
• Answers telephones, takes accurate messages, and screens and directs calls in a professional manner. Composes, prepares, and proofreads correspondence, office memos, and reports on the computer; maintaining confidentiality when required.
• Handles all administrative detail to support programs or processes under the direction of the physician or manager. Includes handling requests for information, sending out routine letters and inquiries, answering questions, following up on problems or needed changes.
• Prepares materials needed by the Department relative to processes or programs. Designs, implements, and updates forms for use within the office by applying knowledge of software applications.
• Maintains files in an organized and accessible manner to include updating information, purging files on a regular basis, and creating a new filing system as needed. Maintains program calendars and schedules meetings and appointments as necessary. May make meeting arrangements or coordinate needed changes.
• May use and maintain databases and on-line records. Maintains accuracy of hardcopy and on line records. May receive invoices and review for accuracy, provide codes for payment or tracking, complete approval documentation and obtain authorized signatures. Forwards records to accounting for processing, expedites payments and files in appropriate records system.
• Maintain and updates physicians medical licensure, professional certifications, professional liability, board certifications, and curriculum vitae. Maintains and completes all health plan contracts (new & reapps) and all hospital appointment applications.
• Coordinates physician monthly on-call schedule and maintains monthly vacation/time-off and on-call accruals and holiday rotation. Completes and distributes weekly schedules.
• Handles requests for patient charts and copies pertinent information according to office guidelines. Processes extensive and accurate medical transcription to include patient consultations and all notes pertinent to patient treatment as dictated by physician. Types reports, manuscripts, quality assurance records as necessary.
• Completes patient disability forms when necessary.

Job description

Maryland Oncology Hematology seeks an experienced administrative professional to provide support across departments at multiple sites. You will assist with special projects, manage calendars, handle calls and messages, draft memos, and maintain confidential records to support physicians and practice management.

This role requires high school diploma or equivalent, at least three years of office administration experience, and the ability to work in a fast-paced clinic environment.