Healthcare Revenue Cycle Training & QA Specialist

UMass Memorial Health; Oregon; Hybrid; USD 58,000 - 104,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Training and Education Specialist for Revenue Cycle to develop and deliver training, reference performance improvement initiatives, and update curricula for onboarding and continuous education.

You will participate in system upgrades and application enhancement planning, develop super user expertise, and train staff on revenue cycle applications during onboarding and role transitions. You will conduct competency testing to identify gaps and guide learning.

Qualifications

• Associate's degree required; Bachelor's preferred.
• Two years of related experience in health care billing or scheduling.
• Experience with revenue cycle systems and billing processes.
• Demonstrated ability to train others.
• Knowledge of billing, reimbursement and charges.

Responsibilities

• Develops and delivers training and education referencing performance improvement initiatives. Curriculum updates may include new or refresher classes.
• Participates in system upgrades and application enhancement planning using subject matter to develop or revise training curriculum.
• Develops and demonstrates super user application expertise.
• Provides training and education related to application navigation, during onboarding for employees new to the department, in new roles or new to the organization.
• Performs competency testing and utilizes assessment tools to identify skill refreshment areas and prioritize educational needs.

Skills

Two years of related experience

Interpersonal skills

Train others in revenue cycle systems

Billing, reimbursement and charges

Education

Associate's degree

Bachelor's degree

Job description

UMass Memorial Health is seeking a Training and Education Specialist for Revenue Cycle to develop and deliver training, reference performance improvement initiatives, and update curricula for onboarding and continuous education.

You will participate in system upgrades and application enhancement planning, develop super user expertise, and train staff on revenue cycle applications during onboarding and role transitions. You will conduct competency testing to identify gaps and guide learning.