Healthcare Training & QA Specialist (Revenue Cycle)

UMass Memorial Medical Group; Worcester (MA); Presencial; USD 58.000 - 104.000; Tempo integral

Benefícios oferecidos por esta vaga

Signing bonus eligibility

Resumo da vaga

UMass Memorial Health is seeking a Training and Education Specialist to develop and deliver training and quality assurance programs for revenue cycle systems. This role focuses on onboarding, competency testing, and curriculum updates to support improved patient experiences and financial processes.

Requires an Associate's degree with 2+ years in health care billing or related areas; a Bachelor's degree is preferred. M-F 8AM-4:30PM; potential signing bonus eligibility discussed in interview.

Qualificações

• Two years of related experience (e.g. health care billing, reimbursement, managed care or scheduling, registration financial clearance, financial counseling).
• Experience with revenue cycle systems, third party contracts, payment policies, claim processes or scheduling/registration systems, financial clearance or financial counseling processes.
• Demonstrated interpersonal skills.
• Demonstrated ability to train others in the use of revenue cycle systems.
• Knowledge of billing, reimbursement and charges.

Responsabilidades

• Develops and delivers training and education referencing performance improvement initiatives.
• Participates in system upgrades and application enhancement planning using subject matter to develop or revise training curriculum.
• Develops and demonstrates super user application expertise.
• Provides training and education related to application navigation, during the onboarding process for employees new to the department, in new roles or new to the organization.
• Performs competency testing and utilizes assessment tools to identify skill refreshment areas and prioritize educational needs.

Conhecimentos

Two years of related experience

Revenue cycle systems

Interpersonal skills

Train others in revenue cycle systems

Billing knowledge

Formação

Associate's degree

Bachelor's degree

Descrição da vaga

UMass Memorial Health is seeking a Training and Education Specialist to develop and deliver training and quality assurance programs for revenue cycle systems. This role focuses on onboarding, competency testing, and curriculum updates to support improved patient experiences and financial processes.

Requires an Associate's degree with 2+ years in health care billing or related areas; a Bachelor's degree is preferred. M-F 8AM-4:30PM; potential signing bonus eligibility discussed in interview.