Revenue Cycle Training & Optimization Specialist

Mercy Health System Corporation; United States; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Tuition & Certification Reimbursement

Paid Time Off

Career advancement opportunities

Job summary

Mercyhealth is seeking a Training Coordinator for Revenue Cycle Operations to design, develop and coordinate training programs and competency testing. You will prepare materials, maintain calendars, and partner with IT to test EPIC upgrades, delivering sessions across Patient Access, Patient Financial Services, Managed Care and Coding.

The role requires a Bachelor's degree and 3 years' experience in training and revenue-cycle functions, plus experience with Visio, Publisher and Microsoft Office.

Qualifications

• Bachelor's Degree in a related field preferred.
• Three years of experience developing, planning and facilitating training materials, performance improvement and program management.
• Three years of revenue cycle related functions in conjunction with training preferred.
• Ability to demonstrate experience in developing and conducting employee training programs.
• Experience using Microsoft Publisher, Microsoft Office, Visio, and Microsoft Word Required.
• Experience with software related to developing training and other virtual training materials required.

Responsibilities

• Design, develop and coordinate training sessions and competency testing.
• Prepare course materials and annual updates to meet department needs.
• Deliver training sessions and conduct competency testing across Revenue Cycle.
• Lead meetings, facilitate workgroups and develop presentation materials.
• Coordinate training resources and schedule, and test EPIC upgrades for Revenue Cycle.
• Conduct quality audits and report metrics to leadership.

Skills

Training design

Facilitation

Quality auditing

Workflow documentation

Coaching

Education

Bachelor's degree in related field

Tools

Microsoft Publisher

Microsoft Office

Visio

Microsoft Word

Job description

Mercyhealth is seeking a Training Coordinator for Revenue Cycle Operations to design, develop and coordinate training programs and competency testing. You will prepare materials, maintain calendars, and partner with IT to test EPIC upgrades, delivering sessions across Patient Access, Patient Financial Services, Managed Care and Coding.

The role requires a Bachelor's degree and 3 years' experience in training and revenue-cycle functions, plus experience with Visio, Publisher and Microsoft Office.