Healthcare Referral & Scheduling Specialist

Bronson Health; Battle Creek (MI); On-site; USD 37,000 - 55,000; Full time

Job summary

Bronson Healthcare in Battle Creek, MI is seeking a Referral Coordinator to manage the end-to-end referral process across patients, physicians, and insurers. The role requires 1–2 years of related experience, strong Excel/office skills, and familiarity with CPT/ICD-9 coding, while maintaining patient confidentiality and high-quality service.

First shift, full-time position within Home Care. The team emphasizes teamwork, exceptional patient care, and coordination across departments to ensure

Qualifications

• High school diploma or GED required.
• 1-2 years related experience and/or training required.
• Medical Assistant Registry or Certification, or LPN license within 90 days of hire.

Responsibilities

• Coordinate referral process among patient, physician, specialty and insurance.
• Maintain confidentiality and accurate CPT/ICD-9 coding.
• Manage referrals and EHR referral/order queues per office/provider needs.
• Ensure prior authorizations are obtained per payer guidelines.
• Provide excellent patient/customer service and effective communication.

Skills

Communication skills

Computer skills

Organizational skills

Education

High School Diploma / GED

Medical Assistant Registry or LPN license

Tools

Microsoft Office

Medic system

Job description

Bronson Healthcare in Battle Creek, MI is seeking a Referral Coordinator to manage the end-to-end referral process across patients, physicians, and insurers. The role requires 1–2 years of related experience, strong Excel/office skills, and familiarity with CPT/ICD-9 coding, while maintaining patient confidentiality and high-quality service.

First shift, full-time position within Home Care. The team emphasizes teamwork, exceptional patient care, and coordination across departments to ensure