Referral Coordination Pro: Patient Access & Scheduling

Bronson Methodist Hospital; Battle Creek (MI); Vor Ort; USD 36.000 - 56.000; Vollzeit

Zusammenfassung

Bronson Methodisit Hospital in Battle Creek is seeking a Referral Coordinator to manage the end-to-end referral process for patients across the care continuum.

This role requires strong communication, confidentiality, and attention to detail as you coordinate between patients, physicians, offices, and insurers. The successful candidate will handle scheduling, data accuracy, and prior authorizations to ensure timely services and optimal patient care.

Qualifikationen

• High school diploma or GED with 1-2 years related experience.
• Medical Assistant or LPN program preferred.
• Current MA Registry/Certification or LPN license preferred (in MI).
• Knowledge of CPT/ICD-9 coding.
• Must have good computer and communication skills.
• Maintain patient confidentiality and excellent customer service.

Aufgaben

• Coordinate referral activity between patient, physician, specialty office, primary care office and insurer.
• Process referrals by CPT, ICD-9 coding.
• Obtain accurate billing and demographic information.
• Assure prior authorization for requested services under payer guidelines.
• Manage electronic health record referral/order work queues and schedules.

Kenntnisse

Communication skills

Customer service

Time management

Problem solving

Ausbildung

High school diploma or GED

MA Registry/Certification

LPN license preferred

Tools

Microsoft Office

EHR software

Medical terminology

Jobbeschreibung

Bronson Methodisit Hospital in Battle Creek is seeking a Referral Coordinator to manage the end-to-end referral process for patients across the care continuum.

This role requires strong communication, confidentiality, and attention to detail as you coordinate between patients, physicians, offices, and insurers. The successful candidate will handle scheduling, data accuracy, and prior authorizations to ensure timely services and optimal patient care.