Healthcare Receptionist & Patient Experience Champion

CenterWell; Pines (NM); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Job summary

CenterWell in Pembroke Pines, FL is seeking a receptionist to welcome callers and visitors, route calls, and support daily office operations within a patient-focused environment.

You will handle messages, arrange meeting rooms, manage mail and courier tasks, and assist with basic administrative duties under supervision. A positive attitude, detail orientation, and MS Office knowledge are essential for success.

Qualifications

• High School Diploma or GED.
• 1 year+ experience in healthcare or strong customer service background.
• Passionate about patient experience and care.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• TB screening required at hire.

Responsibilities

• Receive and route incoming calls and visitors.
• Greet visitors, issue passes, and maintain visitor logs.
• Respond to routine inquiries (location, hours, contact info).
• Book meeting rooms, organize mail, and handle courier packages.

Skills

Customer service

Phone etiquette

Team player

Multitask

Attention to detail

MS Office

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook, Access)

Job description

CenterWell in Pembroke Pines, FL is seeking a receptionist to welcome callers and visitors, route calls, and support daily office operations within a patient-focused environment.

You will handle messages, arrange meeting rooms, manage mail and courier tasks, and assist with basic administrative duties under supervision. A positive attitude, detail orientation, and MS Office knowledge are essential for success.