Healthcare Receptionist & Patient Concierge

CenterWell Senior Primary Care; Anderson (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Life insurance

Other opportunities

Job summary

CenterWell Senior Primary Care in Anderson, SC is seeking a Receptionist 1 to greet visitors and route calls with courtesy and accuracy. The role involves basic administrative tasks, MS Office use, and aiding front-desk operations in a patient-centered environment.

The position is Monday–Friday, 8:00 AM to 5:00 PM (40 hours/week) in-office, with a bonus incentive plan based on performance and company outcomes.

Qualifications

• 1+ year experience in healthcare customer service background in retail, hospitality, or call centers also considered.
• Passionate about enhancing patient care and continuously improving the overall consumer experience.
• Convey information and maintain a positive demeanor.
• Experience coordinating tasks, resources, and schedules to ensure efficient workflow.
• Experience using MS Office tools for reporting, data analysis, and workflow optimization.
• This is a patient-facing role and TB screening is required upon hire.

Responsibilities

• Receives and correctly routes incoming and outgoing telephone calls and accommodates visitors.
• Operates a switchboard, takes and distributes messages, greets visitors, and issues passes.
• Responds to routine inquiries about location, hours, contact details, and email addresses.
• Books meeting rooms, handles mail, courier packages, and coordinates miscellaneous admin tasks.
• Works under supervision within established policies and guidelines.

Skills

Healthcare customer service

Communication

Task coordination

MS Office

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

Job description

CenterWell Senior Primary Care in Anderson, SC is seeking a Receptionist 1 to greet visitors and route calls with courtesy and accuracy. The role involves basic administrative tasks, MS Office use, and aiding front-desk operations in a patient-centered environment.

The position is Monday–Friday, 8:00 AM to 5:00 PM (40 hours/week) in-office, with a bonus incentive plan based on performance and company outcomes.