Healthcare Quality & Safety Performance Lead

ChristianaCare; Newark (DE); On-site; USD 58,000 - 93,000; Full time

Benefits offered by this job

Medical benefits

403(b) retirement

PTO with rollover

Parental leave (12 weeks)

Tuition reimbursement

Work/Life benefits and vendor perks

Job summary

ChristianaCare seeks a Performance Improvement Program Manager to join the Office of Quality and Safety. You will collaborate with clinical teams and leaders to advance quality, strengthen patient safety, and lead performance improvement initiatives across the system.

The role emphasizes data-driven decision making, dashboard reporting, and building a culture of continuous improvement and high reliability. A nursing license in Delaware and 3+ years of experience are required.

Qualifications

• Active nursing license to practice in Delaware.
• Minimum of three years of relevant improvement experience.
• Master’s degree or enrollment in a master’s program as described.

Responsibilities

• Lead strategic improvement initiatives focused on quality, safety, and performance.
• Apply Lean, Six Sigma, root-cause analysis, and other tools to redesign processes.
• Use data to identify opportunities, monitor quality metrics, and report results with dashboards.
• Collaborate with multidisciplinary teams to manage projects and drive change.
• Support regulatory readiness and accountability, with mentoring and oversight.

Skills

Change management

Data analysis

Stakeholder collaboration

Dashboard reporting

Education

Nursing license in Delaware

Master’s degree in allied healthcare / public health / healthcare / related field

Bachelor’s with enrollment in a master’s program in public health / healthcare management / IT / business

Tools

EMR systems

Tableau

Microsoft Office

Job description

ChristianaCare seeks a Performance Improvement Program Manager to join the Office of Quality and Safety. You will collaborate with clinical teams and leaders to advance quality, strengthen patient safety, and lead performance improvement initiatives across the system.

The role emphasizes data-driven decision making, dashboard reporting, and building a culture of continuous improvement and high reliability. A nursing license in Delaware and 3+ years of experience are required.