Healthcare Project Manager: Client Implementations

CVS Health; City of Albany (NY); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking an experienced Project Manager to direct all aspects of customer benefit plan implementation for Self-funded New Business Clients. The role emphasizes coordinating with internal and external stakeholders to exceed customer expectations and deliver successful healthcare implementations.

Responsibilities include planning, executing, and monitoring projects, managing budgets, and driving continuous improvement in project management practices.

Qualifications

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Proven execution and delivery skills, including prioritizing work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Responsibilities

• Lead the planning and execution of key organizational projects, ensuring alignment with goals, timelines, and budget constraints.
• Develop project plans, assign team members, define deliverables and milestones.
• Identify risks, develop mitigation strategies, and establish contingency plans.
• Prepare progress reports highlighting achievements, risks and mitigation.
• Coach junior colleagues in project management techniques and responsibilities.

Skills

Healthcare client-facing experience

Problem-solving

Cross-functional collaboration

Execution and delivery

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CVS Health is seeking an experienced Project Manager to direct all aspects of customer benefit plan implementation for Self-funded New Business Clients. The role emphasizes coordinating with internal and external stakeholders to exceed customer expectations and deliver successful healthcare implementations.

Responsibilities include planning, executing, and monitoring projects, managing budgets, and driving continuous improvement in project management practices.