Healthcare Practice Support Specialist

Beth Israel Lahey Health; Newton (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health is seeking a clerical support professional to relieve the practice’s administrative workload. The role involves performing a variety of clerical tasks in a timely, efficient manner and supporting daily operations in a healthcare setting.

Responsibilities include data entry from limited fields, handling mail, filing, scanning, and providing polite, basic patient assistance over the phone. Strong English communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Clerical experience preferred.
• Must read, write and communicate effectively in English with patients and staff.
• Familiarity with alphabetical filing systems preferred.
• Familiarity with office equipment preferred.

Responsibilities

• Perform clerical duties as guided by policies and procedures.
• Reference data from a database or computer system and document communications.
• Collect information from patients and others.
• Sort and distribute mail and file records.
• Scan and fax documents, copy and collate materials.
• Pull records and input data in limited fields.
• Maintain storage areas and filing systems.
• Provide back up phone coverage and answer basic questions.

Skills

English communication

Filing systems familiarity

Phone etiquette

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Beth Israel Lahey Health is seeking a clerical support professional to relieve the practice’s administrative workload. The role involves performing a variety of clerical tasks in a timely, efficient manner and supporting daily operations in a healthcare setting.

Responsibilities include data entry from limited fields, handling mail, filing, scanning, and providing polite, basic patient assistance over the phone. Strong English communication and organizational skills are essential.