Senior Healthcare Practice Operations Manager

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking an experienced Operations Manager to lead and optimize day-to-day practice operations across multiple locations. You will supervise staffing, access, patient throughput, and reporting to ensure high-quality patient experiences.

The role requires a strong background in financial management, strategic planning, and collaboration with clinical leaders. This position emphasizes staff development, process improvement, and alignment with organizational goals.

Qualifications

• 5 years of experience in operations with strong financial, human resources, and systems background.
• Experience in a physician practice setting.
• Demonstrated experience with Microsoft and Epic systems.

Responsibilities

• Direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting.
• Forecasts and develops operational and capital budgets with monthly and ad hoc statistical data interpretation and variance reporting.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Builds relationships with key stakeholders and partners with non-employed leased physicians and clinical staff needs.
• Mentors team members to encourage personal and professional growth and supports ongoing education.

Skills

Operations management

Financial analysis

Strategic thinking

Communication skills

Project management

Leadership

Education

Bachelor's in Business Administration/Health Administration or related field

Master's in Business Administration, Health Administration, or related field

Tools

Microsoft Suite

Epic

Job description

Children's Healthcare of Atlanta is seeking an experienced Operations Manager to lead and optimize day-to-day practice operations across multiple locations. You will supervise staffing, access, patient throughput, and reporting to ensure high-quality patient experiences.

The role requires a strong background in financial management, strategic planning, and collaboration with clinical leaders. This position emphasizes staff development, process improvement, and alignment with organizational goals.