Healthcare Practice Manager: Operations & Growth

Northwestern Medicine group; Crystal Lake (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Northwestern Medicine is seeking a Practice Manager for the RMG to lead operations in a specialty physician practice. You will ensure high-quality patient care while creating an engaging environment for staff, aligning daily work with NM values, and managing budgets and growth opportunities.

The role requires a Bachelor’s Degree (or 7+ years of relevant experience) and at least 3 years of medical management experience, with preferred multilingual capabilities to support diverse patient needs.

Qualifications

• Bachelor’s Degree required; 7+ years relevant experience may be accepted in lieu.
• Minimum 3 years of management experience in a medical setting.
• Demonstrated success in medical office management.
• Ability to speak additional languages is preferred.

Responsibilities

• Helps staff connect NM values to daily work and patient satisfaction.
• Sets targets and metrics for quality and service improvement.
• Encourages staff to propose solutions and pilot new ideas.
• Fosters cross-team collaboration and continuous improvement.
• Monitors budget and business development, aiming for growth and profitability.
• Performs staff development, coaching, and performance management.

Skills

Medical office management

Staff leadership

Education

Bachelor’s Degree

7+ years experience in lieu of degree

Job description

Northwestern Medicine is seeking a Practice Manager for the RMG to lead operations in a specialty physician practice. You will ensure high-quality patient care while creating an engaging environment for staff, aligning daily work with NM values, and managing budgets and growth opportunities.

The role requires a Bachelor’s Degree (or 7+ years of relevant experience) and at least 3 years of medical management experience, with preferred multilingual capabilities to support diverse patient needs.