Outpatient Practice Manager — Operations & Leadership

Northwestern Medicine; DeKalb Township (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Northwestern Memorial is seeking a Practice Manager to oversee operations at one or more practice sites. You will supervise clinical and administrative staff, manage scheduling and resources, and ensure data integrity and financial performance across the site.

You will lead process improvements, participate in committees, and partner with senior management to set goals and drive efficiency in a fast-paced outpatient environment.

Qualifications

• Bachelor's Degree required.
• 2 years health care experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Responsibilities

• Manage front-line non-exempt staff, including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources to maximize patient access, provider productivity and efficiency.
• Conduct supply purchasing within budget using the on-line system.
• Report monthly productivity results to providers and staff.
• Ensure accurate data collection and data entry and facilitate information flow to the Central Office.
• Oversee cash management duties including co-pays, patient balances, and deposits to influence profitability.
• Serve on corporate committees and task forces.
• Provide financial analysis for planning and cash flow management and explain variances.
• Communicate budget and variance information to staff.
• Define performance goals with senior management and monitor progress.

Skills

Leadership

Analytical skills

Organizational skills

Education

Bachelor's Degree

MBA or MHA (preferred)

Job description

Northwestern Memorial is seeking a Practice Manager to oversee operations at one or more practice sites. You will supervise clinical and administrative staff, manage scheduling and resources, and ensure data integrity and financial performance across the site.

You will lead process improvements, participate in committees, and partner with senior management to set goals and drive efficiency in a fast-paced outpatient environment.