Practice Administrator - Primary Care

Northwestern Medicine; Chicago (IL); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

Matching 401(k)

Excellent medical, dental and vision

Life insurance

Paid time off and Holiday pay

Annual salary increase and incentive

Job summary

Northwestern Medicine is seeking a Practice Administrator for Primary Care in Wheaton, IL to lead ambulatory operations within the Regional Medical Group. The role directs clinical services, staffing, and budgets to ensure high-quality patient care.

The position requires a Bachelor’s Degree and at least five years in a medical setting with strong leadership and budget-management skills. A Master’s degree is preferred and candidates should align with NM values and ethics.

Qualifications

• Bachelor's Degree. Equivalent experience may be accepted in lieu of formal education.
• Five (5) years experience in a medical setting or related experience.
• Demonstrated success in medical office management.
• Demonstrates personal alignment with NM's core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.
• Master's degree preferred.

Responsibilities

• Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry.
• Identifies opportunities for new business growth and development, expansion of current services.
• Practices fiscal accountability and involves staff in budget preparation and cost-saving ideas.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Identifies staff skills and provides timely feedback; addresses performance gaps with action plans.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring.
• Involves staff in planning and decision-making as appropriate.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Education

Bachelor's Degree

Master's degree (preferred)

Job description

Practice Administrator - Primary Care

Location Wheaton, Illinois

Business Unit Regional Medical Group

Job REQID 228274

Job Function Management-Business

Shift Day Job (1st)

Type of Employment Full-Time

Hours Per Week / FTE 40 hrs/wk - 1.0 FTE

The salary range for this position is $41.20 - $59.74 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Practice Administrator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Practice Administrator is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice and hospital outpatient department while creating an inspiring and rewarding environment for staff members. The Practice Administrator is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for RMG Practice and hospital outpatient department.

Responsibilities:

• Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future.
• Thinks and acts in ways that support NM's mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc.
• Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH.
• Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Qualifications

Required:

• Bachelor's Degree. Equivalent experience may be accepted in lieu of formal education.
• Five (5) years experience in a medical setting or related experience.
• Demonstrated success in medical office management.
• Demonstrates personal alignment with NM's core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.

Preferred:

• Master's degree preferred.
• Certification in area of specialty or administration.