Ambulatory Practice Administrator: Healthcare Ops Leader

Northwestern Medicine group; Wheaton (IL); On-site; USD 57,000 - 82,000; Full time

Job summary

Northwestern Medicine is seeking a Practice Administrator to lead ambulatory operations across physician practice and hospital outpatient services. You will plan, direct, and monitor financial and clinical activities to ensure excellent patient care and an inspiring staff environment.

The role emphasizes fiscal accountability, budgeting, staff development, and alignment with NM values. A bachelor’s degree and 5 years in medical settings are required, with preferred administration certification.

Qualifications

• Bachelor's Degree. Equivalent experience may be accepted in lieu of formal education.
• Five (5) years experience in a medical setting or related experience.
• Demonstrated success in medical office management.
• Demonstrates personal alignment with NM’s core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.

Responsibilities

• Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry.
• Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future.
• Thinks and acts in ways that support NM’s mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc.
• Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH.
• Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Skills

Effective communication

Interpersonal skills

Leadership

Education

Bachelor's Degree

Certification in area of specialty or administration

Job description

Northwestern Medicine is seeking a Practice Administrator to lead ambulatory operations across physician practice and hospital outpatient services. You will plan, direct, and monitor financial and clinical activities to ensure excellent patient care and an inspiring staff environment.

The role emphasizes fiscal accountability, budgeting, staff development, and alignment with NM values. A bachelor’s degree and 5 years in medical settings are required, with preferred administration certification.