Patient Access & Scheduling Specialist

AccessHealth; Brookshire (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

AccessHealth is seeking a focused Patient Access Representative in Brookshire, TX. This role ensures a welcoming experience for patients by managing appointments, verifying insurance, collecting payments, and supporting provider schedules.

You will be the first point of contact for patients and help build trust and rapport. Key duties include scheduling, data entry, gathering demographic/insurance data, and handling payments.

Qualifications

• High school diploma or GED required.
• Typing proficiency required.
• Bilingual in Spanish preferred.
• 1 year of experience in a medical setting or 3 years in customer service/reception preferred.
• Strong communication, problem-solving, and teamwork skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Familiarity with office equipment and basic billing/insurance principles.
• Willingness to work alternative shifts, weekends, and travel to multiple locations as needed.
• Commitment to confidentiality and HIPAA compliance.

Responsibilities

• Schedule patient appointments and accurately enter data into the system.
• Collect and verify demographic, insurance, and financial information.
• Explain and obtain signatures for required forms.
• Ensure compliance with medical necessity and authorization requirements.
• Collect patient payments and establish payment arrangements.
• Post payments and generate receipts.
• Resolve patient account issues and maintain thorough documentation.
• Communicate professionally with patients, families, providers, and staff.
• Meet performance metrics and participate in team projects and meetings.

Skills

Typing proficiency

Communication

Problem solving

Teamwork

Bilingual in Spanish

Education

High school diploma or GED

Job description

AccessHealth is seeking a focused Patient Access Representative in Brookshire, TX. This role ensures a welcoming experience for patients by managing appointments, verifying insurance, collecting payments, and supporting provider schedules.

You will be the first point of contact for patients and help build trust and rapport. Key duties include scheduling, data entry, gathering demographic/insurance data, and handling payments.