Healthcare Operations Specialist — Process & Care Impact

AdaptHealth, LLC; Hutto (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off and holidays

Employee Stock Purchase Plan

Parental bonding leave

Disability and life insurance

FSA/HSA options

Employee wellness programs

Job summary

AdaptHealth is seeking an Operations Specialist - Driving to support patient care and optimize field workflows in our Texas operations. You will help coordinate delivery of home medical equipment, verify documentation, and ensure compliance with HIPAA and payer requirements while maintaining safety standards.

This role emphasizes process improvement, data entry in EMR systems, training support, and collaboration with regional teams to meet quality and performance goals.

Qualifications

• High School Diploma or equivalent required.
• Valid and unrestricted driver’s license.
• 1 year of relatable work experience required.
• Healthcare experience preferred but not required.
• Excellent communication and attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance
• Meet quality and performance metrics while managing multiple priorities
• Deliver, set up, and educate patients on home medical equipment as needed
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Ssafely operate company vehicles for equipment delivery
• Perform other duties as assigned

Skills

Communication

Multi-tasking

Computer skills

Problem solving

Independent work

EMR software

Education

High School Diploma

Associate's degree or equivalent

Healthcare Administration or related field

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist - Driving to support patient care and optimize field workflows in our Texas operations. You will help coordinate delivery of home medical equipment, verify documentation, and ensure compliance with HIPAA and payer requirements while maintaining safety standards.

This role emphasizes process improvement, data entry in EMR systems, training support, and collaboration with regional teams to meet quality and performance goals.