Healthcare Operations Specialist: Improve Care & Efficiency

AdaptHealth, LLC; Aiea (HI); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental & vision coverage

401(k) with company match

Paid time off with holidays

Employee stock purchase plan

Parental bonding leave

Disability insurance

Life & AD&D insurance

FSAs & HSAs

Teledoc access

Spousal advantage reimbursement

Descrizione del lavoro

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence in our home medical equipment services. The role focuses on improving workflows, ensuring accurate documentation, and maintaining HIPAA compliance while coordinating with regional teams.

You will navigate EMR systems, verify authorizations, and contribute to process improvements that enhance patient outcomes and payer compliance. A strong communicator with attention to detail will thrive here.

Competenze

• One year of relatable work experience required.
• High School Diploma or an Associate’s degree in Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication skills with analytical, problem-solving and decision-making abilities.

Mansioni

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned

Conoscenze

Verbal communication

Written communication

Analytical thinking

Problem solving

Attention to detail

Multi-tasking

Independent work

Formazione

High School Diploma

Associate’s degree in Healthcare Administration or related field

Strumenti

Microsoft Office

Descrizione del lavoro

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence in our home medical equipment services. The role focuses on improving workflows, ensuring accurate documentation, and maintaining HIPAA compliance while coordinating with regional teams.

You will navigate EMR systems, verify authorizations, and contribute to process improvements that enhance patient outcomes and payer compliance. A strong communicator with attention to detail will thrive here.