Healthcare Operations Specialist: Patient Care & Process Improvement

AdaptHealth; Ocala (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Paid time off

Employee stock purchase plan

Paid parental bonding leave

Disability insurance

Life and AD&D Insurance

FSAs & HSAs

Telemedicine access

Job summary

AdaptHealth in Florida is seeking an Operations Specialist to support patient care and drive operational excellence. You will assist regional operations, verify insurance, enter data in EMR, and collaborate across teams to improve workflows.

The role requires about one year of related experience, a high school diploma or equivalent, strong communication, and comfort with learning new technologies. This is an in-office position with comprehensive benefits and opportunities for growth.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma or an Associate’s degree in a relatable field preferred.
• Healthcare administration, business administration, or equivalent experience is acceptable.
• Experience in management, clerical, insurance, billing, or call center roles is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows to identify errors and implement efficiency improvements.
• Collaborate with teams and leadership to resolve issues and share trends.
• Maintain knowledge of payer guidelines, products, and services for compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and HIPAA/infection-control adherence.

Skills

Attention to detail

Communication skills

Multitasking

Computer literacy

Independent work

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth in Florida is seeking an Operations Specialist to support patient care and drive operational excellence. You will assist regional operations, verify insurance, enter data in EMR, and collaborate across teams to improve workflows.

The role requires about one year of related experience, a high school diploma or equivalent, strong communication, and comfort with learning new technologies. This is an in-office position with comprehensive benefits and opportunities for growth.